Shipping

Shipping Policy

Use this guide from canadapoota to review processing, delivery, and tracking.

canadapoota: delivery issues
When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@canadapoota.shop or 551-834-9094. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

canadapoota: returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, canadapoota also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

canadapoota: tracking and addresses
Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

What canadapoota customers should know about processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Our approach at canadapoota to delivery area
We currently deliver solely to addresses within the United States. Standard shipping is free.

Merchant Information
Business name: canadapoota
Brand name: canadapoota
Email: Support@canadapoota.shop
Phone: 551-834-9094
Physical address: 11 Windsor Dr, East Brunswick, New Jersey, 08816, United States